Trusted Marine Agency, Surveys & Cybersecurity Solutions Company

*** Welcome to Singapore Marine Agency (SGMA)***

At Singapore Marine Agency (SGMA), we deliver end-to-end agency solutions tailored for today’s fast-moving shipping industry. Our team of seasoned professionals works around the clock to ensure every vessel call is handled with precision, compliance, and efficiency. Whether coordinating port clearances, managing logistics, arranging repairs, or handling customs and crew matters, we act as your trusted local partner—proactively managing every detail so your operations run smoothly.

Major shipowners, operators, and charterers rely on our deep local knowledge, global best practices, and robust network of port service providers. From berth booking to final paperwork, our transparent communication, real-time updates, and rigorous attention to deadlines minimize delays and control costs for every port call. With SGMA, you gain a single point of contact for all marine agency needs, supported by absolute professionalism, responsive support, and a steadfast focus on your commercial interests.

Partner with us for safe, compliant, and stress-free port operations—every time, at every port in Singapore. Reach out to us via our Book Service/Survey page or email us at info@sgmarineagency.com

Full Shipping Agency Services

Efficient, end-to-end port call management for streamlined vessel operations in Singapore and the region.

  • Port Agency, Husbandry & Protective Agent: All vessel clearance, crew changes, cash-to-master, customs, and owner/charterer representation—your single local point of contact protecting commercial interests.
  • Hub Agency Solutions: Centralized coordination for multiple port calls and vessel itineraries across Asia-Pacific, with consistent compliance and reporting.
  • Bunker Call & Lay-Ups: Quick-arranged bunker deliveries, safe lay-up planning and management for cost and asset protection.

Operational Support & Ship Services

Safeguard operational reliability and efficiency throughout your vessel’s stay.

  • Dry Docking & Repairs: Complete docking, repair supervision, and logistics for scheduled maintenance or emergency needs.
  • Mooring & Line Management: All mooring operations, berthing support, rope handling, and safety assurance.
  • Tank & Hold Cleaning: Full compliance, rapid turnaround for all tank and cargo hold cleaning via certified service teams.

Technical & Crew Support

Comprehensive support for smooth, disruption-free port and voyage operations.

  • Refrigeration, Welding & Repair: Cold-chain and industrial support, rapid repair intervention for mechanical and structural issues.
  • Water, Lubricants, Gas & Cylinders: Supply of potable water, marine lubricants, technical gases and cylinders—fast delivery, certified products, zero downtime.
  • Energy Solutions: Sourcing and arranging traditional and alternative fuels, supporting IMO and corporate sustainability goals.

Digital & Compliance Management

Next-generation compliance and operational risk reduction for all stakeholders.

  • Records, Inventory & Audits: Digital record-keeping, inventory management, document archiving. Audit prep for statutory, class, and port authority inspections.
  • Customized Vessel Port Call Arrangements: Bespoke solutions for unique vessels, non-standard port calls, or special cargo needs.
  • Cyber Security Assessment & Training: End-to-end cyber hygiene for your vessel and crew—risk assessments, IT best practice training, and continuous improvement advisory.

You Name It, We Organize It

We deliver tailored services for every operational challenge. If you have a special requirement, we source, arrange, and deliver with full accountability. All services are designed to help clients achieve:

  • Faster regulatory clearance
  • Lower operational risk and insurance costs
  • Highly credible survey documentation accepted worldwide

For detailed service inquiries or to request a quote please book a service via Book Service/ Survey or email us at info@sgmarineagency.com

Pre-Arrival Planning

We perform pre-arrival planning for your port call, coordination of vessel, cargo and documentation for port clearances, securing permits, services bookings, cargo handling ensuring compliance, safety, and operational readiness for port calls.

  • Notify port agents and authorities of ETA, cargo details, and crew/passenger lists 72–96 hours before arrival.​

  • Prepare and submit all pre-arrival documents: certificates, crew lists, cargo manifests, dangerous goods (if any), and ship particulars to port and immigration.​

  • Update passage plans and verify navigation charts and publications for local port information and latest notices to mariners.​

  • Test ship communications: radios, signaling lamps, AIS, and contact with engine room.​ 

  • Check and prepare mooring equipment, anchors, and tug arrangements.​

  • Conduct steering gear and engine tests in accordance with SOLAS requirements.​

  • Conduct safety and security briefings for crew: assign mooring, monitoring, and emergency roles.​

  • Ensure all lifesaving and firefighting appliances are operational and correctly logged.​

  • Review and comply with ISPS Code requirements and arrange pilot boarding details.​

  • Confirm ballast water and fuel management plans are ready for inspection and meet local environmental regulations.​

  • Secure or stow deck equipment; verify safe access ways for pilot and port authorities.​

  • Check readiness for customs, immigration, health, and quarantine inspections (CIQ).

In-Port Services

We arrange for all in-port services, like boarding, monitoring of operations and coordination of booked services, e.g. cargo loading/unloading, tank cleaning etc. ensuring efficient, safe, and compliant operations during the vessel’s stay in port.

  • Coordinate berth assignment, mooring, and safe access for crew and port officials.​

  • Prepare vessel for cargo operations: check readiness of cranes, cargo gear, and hold/hatch access.​

  • Arrange customs, immigration, and quarantine inspections, ensuring all documentation is prepared and accessible.​

  • Confirm cargo stowage plan and verify conditions for hazardous or sensitive cargos.​

  • Conduct lashing and securing checks after loading/during unloading; verify twist locks, hatch covers, lashings.​

  • Supervise and monitor all cargo transfer operations, including tallying, sampling, and condition surveys.​

  • Manage supply of water, lubricants, stores, provisions, and technical gases as required.

  • Oversee bunkering, tank cleaning, waste disposal, and slops management in accordance with port safety/environment rules.

  • Provide repair support including onboard welding, refrigeration maintenance, and emergency equipment servicing.

  • Maintain open communications between ship, shore agents, pilots, and port authorities.

  • Implement and audit ISPS/port security requirements, with crew access control and visitor logs.​

  • Ensure accurate recordkeeping for all cargo, supplies, crew changes, and inspections.

  • Arrange crew changes and shore leave; coordinate with husbandry and protective agents for local support.

  • Address and resolve any operational issues, delays, or emergencies through port agent intervention.

Post-departure Follow Ups

We perform follow-ups with information and communication related to regulatory compliances, costs and disbursement of accounts covering operational, financial, and compliance aspects to ensure all activities and documentation are completed after the vessel leaves port.

  • Confirm vessel departure time and report actual departure (ATD) to authorities, owners, charterers, and agents.​

  • Finalize and distribute “Statement of Facts,” including cargo operations, port services, delays, and notable events.

  • Settle final port-related accounts: disbursement charges, invoices for services, stores, repairs, and agent fees.​

  • Notify consignee/receiver of shipment status and expected arrival at next destination.​

  • Update and archive all ship’s logs, official records, and certificates impacted during the port stay.​

  • Submit customs/immigration clearance certificates and confirm closure of inward/outward formalities with authorities.​

  • Review cargo securing, stowage, and lashings integrity after departure; confirm with chief mate and master.

  • Log and communicate any incidents or irregularities to owners, insurance parties, and relevant stakeholders.

  • Confirm completion of crew changes, repatriations, or shore leave and update crew lists accordingly.​

  • Organize digital handover of port documentation and post-port inspection reports for company records.

  • Arrange repairs or follow-up services triggered during port call—schedule next maintenance with relevant parties.

  • Initiate post-port surveys or audits if required by insurers, charterers, or compliance standards.

  • De-brief crew and ensure feedback from port operations is logged and provided to company management.

WHY CHOOSE US?

  • Local expertise, global standards—swift, accurate handling of every port call in Singapore.
  • 24/7 professional support from highly qualified maritime agents and surveyors.
  • One-stop, tailored solutions: agency, husbandry, technical services, and compliance—all streamlined for your peace of mind.
  • Unmatched transparency: clear reporting, cost control, and real-time communication.
  • Trusted by shipowners, charterers, and insurers worldwide for operational reliability and risk management.
  • Stay compliant, get ahead faster with minimized risks.

Building Trust. Delivering Value. Strengthening Partnerships.

Trusted Partnerships are Built on Quality and Commitment

Trusted Marine Agency, Surveys & Cybersecurity Solutions

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