Licensed · MPA Singapore · Est. 2025

Singapore
Marine Agency

Your 24/7 Maritime Partner Across Asia Pacific

Full Marine Agency Solutions, Marine & Cargo Surveys, and Maritime Cybersecurity Audits — tailored for today's fast-moving shipping industry. On time. 24×7. Transparent.

48-HourReport Delivery
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Asia PacificRegional Coverage
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All SG PortsLicensed & Certified
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IACS E26/E27Cyber Certified
Our Performance Overview
24/7
Emergency Response
Round-the-clock availability for urgent vessel calls and emergency surveys across Asia Pacific.
48h
Max. Report Turnaround
Comprehensive survey reports with photographic evidence submitted within 48 hours of completion.
100%
Digital-First Operations
Centralised platforms, real-time updates and advanced analytics for seamless port call management.
What We Do

Comprehensive Maritime Solutions

From port clearances to cybersecurity audits — one partner for all your maritime needs across Asia Pacific.

01 — Marine Agency

Marine Agency Services

Full-service port agency and vessel husbandry across Singapore and Asia Pacific. One contact handles everything.

  • Pre-Arrival Planning & Port Clearances
  • In-Port Operations & Coordination
  • Crew Changes & Repatriation
  • Bunkering, Provisions & Supplies
  • Post-Departure Follow-Ups & PDAs
Learn More →
02 — Surveys
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Marine & Cargo Surveys

Industry-standard reports accepted by insurers, underwriters, and maritime authorities worldwide.

  • Cargo Condition & Damage Surveys
  • On/Off-Hire & Pre-Purchase Surveys
  • H&M Casualties / Insurance Surveys
  • Risk Assessments & Internal Audits
  • Naval Architecture & Engineering
View All Surveys →
03 — Cybersecurity
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Maritime Cybersecurity Audits

Protecting ships, ports, and supply chains with proactive cybersecurity aligned to the industry's leading standards.

  • IACS UR E26 & E27 Compliance Audits
  • IMO Cyber Risk Management (ISM)
  • NIST CSF / ISO 27001 Assessments
  • Gap Analysis & Roadmap
  • Crew Cyber Hygiene Training
Learn More →
04 — Emergency
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Emergency Response 24/7

Rapid mobilisation across Asia Pacific for urgent maritime incidents. Available around the clock, every day of the year.

  • Emergency Cargo & Damage Surveys
  • Casualty & Incident Response
  • Salvage & General Average Support
  • Expert Witness & Legal Consultancy
  • Environmental Incident Assessment
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Why Choose SGMA

Why Singapore Marine Agency?

International standards, local expertise, and a relentless commitment to getting every port call right.

24×7 Availability

Professional support from highly qualified agents and surveyors available around the clock for any last-minute assistance required by our clients.

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Single Point of Contact

Your dedicated officer coordinates all activities — agency, surveys, technical services, compliance — so you never need to juggle multiple vendors.

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Real-Time Reporting

Live updates and feedback from the inspection site. Detailed photographic evidence, transparent analysis, and clear commentary — ready for decision-making.

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Digital-First Operations

Advanced centralised platforms streamline port call management, cargo handling, bunkering, dry-docking, and more with minimal delays and maximum reliability.

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Unbiased & Conflict-Free

Trusted by shipowners, charterers, and insurers worldwide for unbiased reporting, claims handling, and risk management with complete transparency.

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Cost Optimisation

We identify opportunities to minimise operating costs and maximise profits for our clients through intelligent planning and competitive service procurement.

Container ship sailing - Singapore Marine Agency
100% SG Port Coverage
Marine Agency Services

Seamless Port Operations, Start to Finish

Major shipping lines, shipowners, operators, and charterers rely on our deep local knowledge and robust network of port service providers across Singapore and Asia Pacific.

Phase 01

Pre-Arrival Planning

Port call coordination, documentation for clearances, crew sign-on/sign-off, service bookings, and cargo handling arrangements to ensure compliance, safety, and operational readiness.

Phase 02

In-Port Services

Boarding, monitoring of operations, coordination of booked services including cargo loading/unloading and tank cleaning — ensuring efficient, safe, and compliant operations during the vessel's stay.

Phase 03

Post-Departure Follow-Ups

Regulatory compliance communications, disbursement of accounts, and ensuring all activities and documentation are completed after the vessel departs port.

Book Agency Services
Latest Insights

From Our Expert Team

All Articles →
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ComplianceFeb 12, 2026

AI Governance and Audits at Sea: Bridging Global Frameworks to On-Vessel Systems

Artificial Intelligence is moving from shore-based analytics into core shipboard systems. As these systems become safety-critical, shipping stakeholders are asking: how do we govern and audit AI?

Read Article →
Marine SurveysJan 12, 2026

Digital Bunkering in Singapore: What Bunker Buyers and Surveyors Need to Know from 2025

Singapore is moving bunkering into a fully digital environment. The MPA's mass flow metering mandate is now reshaping how bunker surveys are conducted.

Read Article →
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CybersecurityJan 4, 2026

Maritime Cybersecurity: From IMO Compliance to Truly Resilient Fleets

As ships and ports become more connected, cyber risk is now firmly a safety and business continuity issue — not just an IT problem. Here's what you need to know.

Read Article →
Corporate Social Responsibility

Aligned with the UN Sustainable Development Goals

Sustainable growth in maritime goes hand in hand with environmental responsibility, social progress, and transparent governance.

SDG 8

Decent Work & Economic Growth

We uphold fair labour practices, safe working environments, and professional growth opportunities for our surveyors and staff across Asia Pacific.

SDG 9

Industry, Innovation & Infrastructure

Through advanced digital tools and data-driven reporting, we drive innovation in marine surveying and enable smarter, more efficient port operations.

SDG 13

Climate Action

We promote compliance with IMO and MARPOL standards, supporting initiatives that reduce carbon emissions and marine pollution throughout Asia Pacific.

SDG 14

Life Below Water

Our marine inspection work directly protects oceans and ecosystems by ensuring vessels meet environmental standards that prevent spills and contamination.

Ready to Get Started?

Partner With Us for Safe, Compliant & Stress-Free Port Operations

Contact us today at info@sgmarineagency.com or book directly online. We typically respond within 2 hours.

Book Service / Survey → WhatsApp 24/7
Marine & Cargo Surveys

Professional Surveys
Backed by Experience

Qualified surveyors with decades of hands-on expertise across shipping, insurance, and port operations. Licensed to operate at all ports of Singapore.

Book Your Survey Now
SGMA Survey Team
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Licensed for All SG PortsCertified to conduct surveys at all ports and anchorages of Singapore.

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Photo-Evidence ReportsHigh-quality photographic documentation with every survey, clear and actionable.

48-Hour Report DeliveryReports submitted within 48 hours of survey completion.

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Nearest Surveyor DeployedGlobal network — we send the closest available professional to minimise delays.

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Unbiased & Conflict-FreeIndustry-standard reports accepted by insurers, underwriters, and maritime authorities worldwide.

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Emergency 24×7Urgent and emergency survey services available around the clock.

Survey Categories

Surveys & Inspections Covered by Our Team

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Marine Surveying

  • Bunker ROB Survey
  • On/Off-Hire ROB Survey
  • Pre-Purchase Survey
  • Cargo Hold Condition Survey
  • Asian Gypsy Moth (AGM) Survey
  • Ship-to-Ship Transfer Surveys
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Cargo, Containers & Tanktainers

  • Container Survey
  • Cargo Condition Survey
  • Loading/Discharging Supervision
  • Damage Survey
  • Dry, Bulk & Liquid Cargo
  • Refrigerated Cargo
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Claims & Legal Consultancy

  • Cargo Claims Handling
  • Insurance Claims
  • Bunker Claims
  • H&M Collision Claims
  • Legal Consultation for Disputes
  • Loss Adjusting

Offshore Surveying

  • On/Off-Hire Tug & Barge Survey
  • Suitability Survey
  • Marine Warranty Survey (MWS)
  • Noise & Vibration Survey
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Risk Assessments

  • Loading/Discharging Risk Assessment
  • Project Site Risk Assessment
  • Dangerous Goods Transportation
  • Cargo & Vessel Risk Assessment
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H&M Casualties / Insurance

  • Damage Survey for H&M
  • Marine Investigation Survey
  • Casualty Survey
  • P&I Inspection
  • Loss Adjusting
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Internal Audits

  • HSEQ Audits
  • ISM Audit
  • ISPS Audit
  • MLC Audit
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Naval Architecture & Engineering

  • Ship Drawing
  • Bollard Pull Calculations
  • Loading & Lifting Drawing
  • Ship Conversion Consultation
  • Engine Repair Inspection
Book a Survey Now →
Maritime Cybersecurity

Safeguarding Digital
Shipping Operations

The maritime industry's digital transformation brings powerful efficiencies — and new vulnerabilities. Protecting ships, ports, and supply chains requires proactive cybersecurity planning aligned with the industry's most robust standards.

Maritime Cybersecurity

Key Industry Frameworks We Use

IMO

Integrates cybersecurity into Safety Management Systems (ISM Code), emphasising preemptive risk identification, response, and continuous improvement.

NIST CSF

Six-step process — Govern, Identify, Protect, Detect, Respond, and Recover — used globally to safeguard digital assets and operations in shipping.

ISO 27001

International standard for robust information security management; increasingly adopted by maritime operators for credibility and compliance.

IACS E26/E27

Technical and operational cyber requirements for ship construction and vessel operation — mandatory for vessels contracted after July 2024.

EU NIS2

Demanding prompt incident notification and strong cyber controls for all EU-linked maritime operators.

What We Offer

🔍 Cyber Risk Assessment & Gap Analysis

Comprehensive review of vessel, port, and office IT/OT systems using leading frameworks to identify exposures and remediate risks before they become incidents.

📋 Strategic Cybersecurity Planning

Development of cyber governance policies, incident response strategies, and compliance plans tailored specifically for shipping businesses and fleet operators.

👥 Crew & Employee Training

Hands-on training to prevent phishing, social engineering, and USB/device misuse — the most common threat vectors on board vessels today.

✅ Compliance & Audit Support

Guidance to achieve key regulatory requirements, industry certifications, and class notations — including IACS E26/E27 for new builds delivered after July 2024.

Why Our Cybersecurity Team?

Deep sector knowledge with solutions crafted for shipowners, shipping lines, port operators, and logistics providers. Our team includes experts with 20+ years in IT security and cybersecurity, combined with hands-on marine experience. Trusted by insurers and global trading partners for operational continuity and risk management.

Schedule a Consultation →
About Us

Building Trust. Delivering Value.
Strengthening Partnerships.

Singapore Marine Agency is headquartered in Singapore with operational presence throughout Asia Pacific. Founded in 2025 by a team of experienced Marine Surveyors and Master Mariners, we are your one-stop shop for all marine services — agency, surveys, and cybersecurity.

Singapore Marine Agency Team
Our Mission

We provide end-to-end Marine & Cargo Surveys and Marine Agency services — facilitating clearances, arranging permits, and making every vessel's port stay smooth. We are operationally active in the Asia Pacific region through our channel partners.

Our advanced, centralised digital platforms streamline port call management — organising cargo handling, bunkering, dry-docking, and more. We ensure seamless coordination, minimal delays, and maximum operational reliability for container ships, LNG carriers, cruise liners, and every vessel type.

"We do the heavy lifting for you."
24/7
Emergency Response
48h
Report Turnaround
100%
Digital-First
1
Point of Contact
Singapore Marine Agency Values

Our Strengths

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Digitalised services and faster responses — IT-savvy, leveraging technology to optimise costs.

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Adapt processes to support clients with transparent and timely communications.

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Minimise operating costs and identify opportunities to maximise profits for clients.

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Real-time reporting and feedback from the inspection site minimising risks.

24×7 Marine Surveys and Agency Services — always available for last-minute assistance.

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Single point of contact — your assigned officer coordinates all activities for you.

Book a Service → View Our Surveys → info@sgmarineagency.com
Corporate Social Responsibility

Aligned with the United Nations Sustainable Development Goals

At Singapore Marine Agency, we believe sustainable growth in the maritime industry goes hand in hand with environmental responsibility, social progress, and transparent governance. Our operations are closely aligned with the UN SDGs — the global blueprint for a better future.

SDG 8
Decent Work & Economic Growth

We uphold fair labour practices, safe working environments, and professional growth opportunities for our surveyors and staff across Asia — strengthening the regional maritime economy.

SDG 9
Industry, Innovation & Infrastructure

Through advanced digital tools, remote inspection technologies, and data-driven reporting, we improve inspection quality, efficiency, and transparency — driving maritime innovation.

SDG 3
Good Health & Well-Being

Our HSEQ audits, MLC compliance work, and enclosed space entry assessments directly protect the health, safety, and well-being of seafarers and port workers across Asia Pacific.

SDG 12
Responsible Consumption & Production

Our survey and inspection services reduce cargo waste and losses, encourage responsible handling, and promote efficiency in logistics — supporting sustainable global trade practices.

SDG 13
Climate Action

We promote environmentally responsible operations, encourage compliance with IMO and MARPOL standards, and support initiatives that reduce carbon emissions and marine pollution.

SDG 14
Life Below Water

Our marine inspection work directly protects oceans and coastal ecosystems by ensuring vessels meet safety and environmental standards that prevent spills, contamination, and harm to marine life.

SDG 16
Peace, Justice & Strong Institutions

Our unbiased, conflict-free reporting and legal consultancy services support transparent, accountable, and legally defensible maritime operations across jurisdictions.

SDG 17
Partnerships for the Goals

We actively build partnerships with shipowners, insurers, port authorities, and logistics providers across Asia Pacific to enable responsible, collaborative, and sustainable maritime trade.

UN Sustainable Development Goals

We are committed to being more than a service provider — we aim to be a trusted partner for sustainable progress in the maritime and logistics industry. By embedding sustainability into our daily operations, we contribute to a cleaner, safer, and more equitable maritime future.

Knowledge Hub

Blogs & Industry Insights

Expert perspectives on marine surveys, port operations, regulatory compliance, and maritime cybersecurity.

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ComplianceFeb 12, 2026

AI Governance and Audits at Sea: Bridging Global Frameworks to On-Vessel Systems

Artificial Intelligence is moving from shore-based analytics into core shipboard systems. As these systems become safety and mission-critical, shipping stakeholders are asking how to govern and audit them.

Read Article →
Marine SurveysJan 12, 2026

Digital Bunkering in Singapore: What Bunker Buyers and Surveyors Need to Know from 2025

Singapore's role as a digital bunkering front-runner continues to grow. The MPA is moving bunkering into a fully digital environment — here's what it means for your operations.

Read Article →
Marine SurveysJan 4, 2026

Why A Strong Marine Agency & Survey Partner in Singapore Matters More Than Ever

In today's volatile shipping environment, a port call is no longer routine — it is a critical operational event that can impact safety, cost, schedule, and reputation.

Read Article →
🔐
CybersecurityJan 4, 2026

Maritime Cybersecurity: From IMO Compliance To Truly Resilient Fleets

As ships, ports, and shoreside offices become more connected, cyber risk is firmly a safety and business continuity issue. IMO has made cyber risk management mandatory in the SMS.

Read Article →
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Marine SurveysDec 13, 2025

Cargo & Claims Surveys Last Month – Quick Recap!

A busy month — grateful for our partners and associated companies for trusting in our services. SGMA recently completed marine and cargo surveys across Indonesia and Singapore.

Read Article →
🔒
ComplianceDec 6, 2025

MSC.581(110): Enclosed Space Entry Just Became Stricter — How SGMA Can Help

In June 2025, the IMO adopted Resolution MSC.581(110), issuing Revised Recommendations for Entering Enclosed Spaces Aboard Ships — replacing A.1050(27). Here's what changed.

Read Article →
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Marine SurveysDec 3, 2025

Understanding Marine Cargo Losses And Why They Matter

Every day, thousands of containers and bulk cargoes move through Singapore. When cargo is damaged or lost, the consequences go far beyond a single shipment — impacting the entire supply chain.

Read Article →
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ComplianceNov 20, 2025

Flag State Inspections: Safeguarding Maritime Standards on Every Voyage

Flag state inspections are a critical piece of the global shipping puzzle. SGMA helps shipowners, operators, and crews navigate these inspections with confidence.

Read Article →
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ComplianceNov 17, 2025

Mastering ISM Code Compliance: How SGMA Elevates Your Safety Management System

The ISM Code stands as the cornerstone of maritime safety worldwide. Implementing a comprehensive SMS is not just a regulatory requirement — it's a vital investment in operational excellence.

Read Article →
Get in Touch

Book a Service or Survey

Reach out via your preferred channel. We respond within 2 hours during business hours and are available 24/7 for emergencies.

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24/7 Emergency WhatsApp

+65 8015 7820

Instant messaging, available round the clock

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General Enquiries

info@sgmarineagency.com
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Cybersecurity Assessments

security@sgmarineagency.com
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Admin Office

106D, #02-508, Singapore – 824106

Emergency? For urgent vessel situations, please WhatsApp us directly at +65 8015 7820 for the fastest response. We are available 24×7.

Book Service / Survey

Submitted to info@sgmarineagency.com · We respond within 2 hours.

← Blogs/AI Governance
Regulatory Compliance & Audits

AI Governance and Audits at Sea: Bridging Global Frameworks to On‑Vessel Systems

Artificial Intelligence is moving from shore‑based analytics into core shipboard systems: autonomous decision‑support for navigation, predictive maintenance engines, automated cargo‑stowage planners, and voyage‑optimization tools. As these systems become safety‑ and mission‑critical, shipping stakeholders are no longer asking "Can we use AI?" — they are asking: "How do we govern and audit it?"

Global frameworks are emerging fast. The challenge for shipping is turning these frameworks into practical audits on real vessels and real systems. Singapore Marine Agency positions itself in that gap — as a ground-level partner handling the heavy lifting of AI-system audits, risk-assessments, and control-effectiveness reviews in the marine and cargo space.

EU AI Act: Regulating High‑Risk AI on Ships

The EU AI Act is the first comprehensive legal-governance framework for artificial intelligence, relying on a risk-based classification (unacceptable, high, limited, minimal risk). In shipping, this particularly affects autonomous navigation and collision-avoidance systems, AI-driven voyage-planning platforms, and safety-critical decision-support systems integrated with bridge and engine-room alarms — all typically categorized as high-risk AI systems.

Where SGMA comes in: We support ship managers, charterers, and operators in document-level audits of AI-system technical files against AI Act-style checklists. Through dockside and onboard assessments, we verify whether "human oversight" actually exists on the bridge and in maintenance workflows.

NIST AI Risk Management Framework

The NIST AI Risk Management Framework (AI RMF) provides a vendor- and tech-agnostic way to govern AI throughout its lifecycle via four functions: Govern → Map → Measure → Manage. For shipping, this means establishing AI-ownership roles across shipowner, technical manager, software vendor, and flag state; mapping how AI systems sit inside voyage-planning and maintenance workflows; quantifying risks such as false-positive alarms and model drift; and embedding AI risks into existing SMS, ISM, and cybersecurity routines.

ISO 42001: An Auditable AI Management System

ISO/IEC 42001 is the world's first certifiable AI Management System (AIMS) standard. It encourages organizations to define AI-related policies, identify and mitigate AI-specific risks, implement controls over data quality, bias mitigations, transparency, and human oversight, and continuously monitor AI system performance.

Singapore Marine Agency functions as an independent, domain-aware audit partner, reviewing ship-specific AI-system controls against clause-6-style "context & risk evaluation" expectations and performing control-effectiveness checks in real operations.

Singapore‑Linked AI Governance: Innovation with Safeguards

Singapore leads with pragmatic, non-binding frameworks under National AI Strategy 2.0. The Model AI Governance Framework provides a risk-based testing toolkit (AI Verify) for transparency, fairness and robustness. Singapore actively shapes cross-sector AI governance, with an AI Assurance Framework planned for 2026 covering unified testing and ASEAN/cross-border standards.

From Policies to Portholes: Our Approach

Our typical AI-system audit and risk-assessment workflow includes scope definition of which ship systems use AI; document review checking AI-system documentation against EU AI Act checklists or ISO-42001 requirements; risk-and-control assessment mapping AI-related risks to existing SMS and cybersecurity controls; operational testing and staff interviews; and effectiveness-and-gap reporting with clear, actionable findings and recommendations.


Contact Singapore Marine Agency to discuss AI governance assessments for your vessels, fleet management systems, or port operations. Our team of maritime and cybersecurity professionals is ready to help you navigate the emerging landscape of AI regulation and auditability.

← Blogs/Digital Bunkering
Marine Surveys

Digital Bunkering in Singapore: What Bunker Buyers and Surveyors Need to Know from 2025 Onwards

Singapore's Role as a Digital Bunkering Front‑Runner

Singapore has long been recognised as the world's leading container port and bunkering hub, combining high connectivity with strict fuel quality controls and mass flow metering. Building on this foundation, the Maritime and Port Authority of Singapore (MPA) is now moving bunkering into a fully digital environment.

From 1 April 2025, all licensed bunker suppliers in the Port of Singapore are required to provide digital bunkering services and issue electronic bunker delivery notes (e‑BDNs) as the default documentation for bunker deliveries — making Singapore the first port globally to mandate digital bunkering at scale.

Key Elements of the Digital Bunkering Framework

  • Mandatory use of e‑BDNs: Bunker deliveries must be documented using electronic bunker delivery notes that meet IMO-accepted standards, recognised as equivalent to traditional paper BDNs.
  • Centralised verification: MPA has introduced a central e-BDN record verification system allowing stakeholders to validate bunker delivery data, improving transparency and combating fraud.
  • Integration with existing controls: Digital bunkering builds on earlier mass flow meters for custody transfer, combining metered quantity data with authenticated digital records to create a more robust audit trail.

Impact on Bunker Quantity and Draft Surveys

For independent marine surveyors, digital bunkering changes how bunker quantity surveys (BQS) and related inspections are planned, executed and reported. The availability of real-time digital data from bunker suppliers and MPA's verification platform allows surveyors to cross-check sounding and mass flow meter readings against e-BDN figures more efficiently — supporting faster detection of discrepancies and strengthening the evidential value of survey reports.

Key benefit for clients: The move to e-BDNs encourages closer integration between surveyor reporting tools and clients' internal systems, enabling seamless sharing of ROB calculations, draft survey data and voyage performance analytics.

Regulatory Context and Risk Management

MPA's Port Marine Circular No. 01 of 2026 consolidates the list of MPA's active circulars, including those dealing with anchorage usage, bunker operations, and pollution prevention. New bunkering and safety rules effective from 1 January 2026 require bunker suppliers to provide declarations confirming delivered fuels meet relevant standards.

For bunker buyers, charterers and P&I clubs, non-compliance with updated bunkering procedures, documentation standards or equipment requirements can have direct implications for operational risk, insurance and reputational exposure in the world's largest bunkering port.

How Singapore Marine Agency Supports Stakeholders

Singapore Marine Agency Pte. Ltd. offers independent bunker quantity and draft survey services in Singapore, supporting shipowners, charterers, traders and insurers with accurate ROB verification, loss control and documentation aligned with current MPA requirements. By combining on-site survey expertise with a strong focus on transparent reporting and digital documentation, SGMA helps clients reconcile e-BDNs, meter readings and physical measurements to protect their commercial interests.

← Blogs/Marine Agency Partner
Marine Surveys & Port Agency

Why A Strong Marine Agency & Survey Partner in Singapore Matters More Than Ever

In today's volatile shipping environment, a port call is no longer a routine stop — it is a critical operational event that can impact safety, cost, schedule, and reputation. Singapore, sitting at the crossroads of major East–West trade lanes, remains one of the busiest and most strategically important hubs for global shipping.

The Stakes Have Changed

For owners, charterers, operators, and insurers, the difference between a smooth port call and a costly disruption often comes down to one factor: the quality of your marine agency and survey partner on the ground. A strong local partner provides not just operational support, but also risk management, regulatory compliance, and commercial protection — all in real time.

What Separates an Exceptional Agency Partner

  • 24/7 availability with no shift gaps: Maritime emergencies don't follow business hours. Your agent must be reachable at 03:00 as reliably as at 09:00.
  • Single point of contact: Fragmented coordination between multiple vendors multiplies the risk of miscommunication. One dedicated officer who manages everything — from berth booking to final PDA — reduces errors and delays.
  • Digital-first operations: Centralised port call management, real-time updates, and digital documentation eliminate the manual handoffs that cause costly mistakes.
  • Proactive compliance management: Regulatory requirements in Singapore evolve continuously. Your agent must anticipate changes and ensure your vessel remains compliant before arrival, not after a deficiency notice.
  • Independent survey capability: Bundling agency and survey services through one trusted, unbiased provider reduces conflict-of-interest risk and gives owners, charterers, and insurers confidence in every report.

Singapore's Unique Regulatory Landscape

Singapore's MPA operates one of the world's most rigorous port management frameworks. Port clearances, anchorage permissions, bunkering regulations, crew change procedures, and cargo handling rules are all subject to regular updates. Navigating these efficiently requires an agent with deep local knowledge and established relationships with all relevant authorities.

SGMA advantage: Our team includes Master Mariners and experienced port agents with direct working relationships across MPA, ICA, customs, and Singapore's network of approved port service providers.

The Cost of Getting This Wrong

A missed permit, a delayed berth booking, an unnoticed regulatory change — any of these can translate into thousands of dollars of demurrage, vessel off-hire, or cargo delays. For insurers and P&I clubs, an independent survey partner who can provide an unimpeachable record of events is essential for claims defence and loss prevention.

How Singapore Marine Agency Delivers

Singapore Marine Agency operates as a true one-stop partner: licensed marine agent, qualified surveyors, cybersecurity auditors, and claims consultants under one roof. Our clients benefit from a single accountable point of contact, transparent reporting, real-time updates, and proactive risk management from pre-arrival to post-departure — every time, for every vessel.

More from Our Blog

← Blogs/Cybersecurity
Maritime Cybersecurity

Maritime Cybersecurity: From IMO Compliance to Truly Resilient Fleets

As ships, ports, and shoreside offices become more connected, cyber risk is now firmly a safety and business continuity issue — not just an IT problem. The IMO has made cyber risk management mandatory as part of the Safety Management System (SMS), and classification societies and industry bodies have followed with detailed requirements and practical guidelines.

The IMO Mandate: What It Actually Requires

IMO Resolution MSC-FAL.1/Circ.3 requires that cyber risk management be appropriately addressed in Safety Management Systems no later than the first annual verification of the Document of Compliance after 1 January 2021. This means that for every company and vessel operating under the ISM Code, cyber risk must now be treated as part of the same management framework that governs navigational safety, pollution prevention, and crew welfare.

Key point: ISM Code compliance alone is not sufficient for true cyber resilience. It is the starting line, not the finish line.

IACS UR E26 and E27: The New Build Reality

For vessels with keel-laying from 1 January 2024, the International Association of Classification Societies (IACS) Unified Requirements E26 and E27 impose mandatory cybersecurity requirements. E26 covers the cyber resilience of new ships, while E27 covers cyber resilience of onboard systems and equipment. These are not guidance — they are enforceable class requirements, and class societies are now actively verifying compliance.

Building Genuine Resilience: The NIST Framework

The NIST Cybersecurity Framework's six functions — Govern, Identify, Protect, Detect, Respond, and Recover — provide the most practical structured approach to building maritime cyber resilience beyond basic compliance. SGMA uses this framework as the backbone of all our cybersecurity assessments.

The Human Factor: Your Biggest Risk

Technical controls and policies mean nothing if crew members click phishing emails, connect personal devices to OT networks, or fail to follow incident response procedures. Our crew training programs are designed specifically for maritime personnel — practical, scenario-based, and updated for the current threat landscape.

How Singapore Marine Agency Delivers Cyber Resilience

  • IACS E26/E27 gap assessments for new builds and existing vessels seeking class notation
  • IMO cyber risk integration into existing SMS documentation and procedures
  • NIST CSF assessments covering both IT and OT systems onboard and ashore
  • Cyber hygiene training for officers, engineers, and shore-based staff
  • Incident response planning and tabletop exercise facilitation

Contact our cybersecurity team to discuss a tailored assessment for your vessels and shore-based operations.

More from Our Blog

← Blogs/Survey Recap
Marine Surveys

Cargo & Claims Surveys Last Month – Quick Recap!

A busy month — grateful and thanks to our partners and associated companies for trusting in our services. Singapore Marine Agency recently completed a busy month of marine and cargo surveys across the region in Asia, supporting clients with fast, practical solutions for claims, risk management, and operational integrity.

Assignments Completed This Month

These assignments spanned Indonesia and Singapore and covered a broad range of survey types across our service portfolio, demonstrating SGMA's versatility and the trust our clients place in our team:

  • Cargo condition surveys — assessing the state of bulk and break-bulk cargoes on loading and discharge, with photographic evidence and detailed condition reports for insurers and cargo owners.
  • Damage surveys — independent investigation of cargo damage claims, providing unbiased findings to support P&I Club and H&M insurer decision-making.
  • Supervision of loading operations — ensuring cargo handling procedures met contractual, safety, and regulatory requirements, minimising risk of damage during transit.
  • On-hire condition inspections — documenting vessel condition at the start of charter periods to establish a clear baseline for any future claims.
  • Risk assessments — for specific cargo types and loading configurations, providing operators with actionable risk mitigation guidance.

Client feedback: Clients consistently commend our team for prompt attendance, clear communication throughout the survey process, and concise, professionally formatted reports delivered within the agreed timeframe.

Why Timely Surveys Matter

In cargo claims and operational disputes, the quality and timing of survey evidence is often decisive. A survey conducted promptly after an incident captures the most accurate picture of events, preserving the chain of evidence that protects all parties' commercial interests. SGMA's commitment to 24/7 availability means we can mobilise immediately when our clients need us.

Ready for Your Next Survey?

Whether you need a routine condition inspection, an emergency damage survey, or an independent audit for compliance or risk management purposes, Singapore Marine Agency is ready to assist. Contact our surveys team directly at surveys@sgmarineagency.com or book online.

More from Our Blog

← Blogs/Enclosed Space Entry
Regulatory Compliance

MSC.581(110): Enclosed Space Entry Just Became Stricter — How Singapore Marine Agency Can Help

In June 2025, the IMO's Maritime Safety Committee adopted Resolution MSC.581(110), issuing Revised Recommendations for Entering Enclosed Spaces Aboard Ships — formally replacing A.1050(27). The objective is simple but urgent: reduce the persistent number of fatalities and serious incidents caused by unsafe atmospheres in enclosed spaces such as cargo holds, ballast tanks, pump rooms, and technical compartments.

What Has Changed Under MSC.581(110)?

The revised resolution introduces updated guidance on:

  • Atmospheric testing requirements — more rigorous pre-entry testing protocols covering oxygen deficiency, flammable gases, and toxic vapour levels.
  • Permit-to-work systems — clearer requirements for formal documentation, designated responsible officers, and defined approval chains before any entry commences.
  • Standby and rescue provisions — enhanced requirements for trained standby personnel and rescue equipment to be in position before any entry begins.
  • Competency requirements — updated guidance on the training and demonstrated competency expected of officers and crew members who supervise or participate in enclosed space entry operations.
  • Drilling and familiarisation — increased emphasis on regular, realistic drills to ensure crew members can execute rescue operations effectively under pressure.

Critical fact: Enclosed space incidents remain one of the leading causes of multiple-fatality accidents in shipping. In many cases, rescuers are also overcome when attempting to recover the initial victim — a scenario that proper standby provisions and team training are specifically designed to prevent.

Implications for ISM Code Compliance

MSC.581(110) is a recommendation, not a mandatory regulation — but it will be incorporated into port state control inspection criteria and vetting checklists. Operators whose SMS procedures and crew training have not been updated to reflect the revised guidance risk adverse findings during PSC inspections and SIRE/CDI vettings.

How Singapore Marine Agency Supports Compliance

SGMA's audit and compliance team can assist operators in reviewing and updating enclosed space entry procedures within their SMS, assessing crew training records and competency evidence against MSC.581(110) guidance, facilitating drills and providing trained observers to evaluate crew performance, and preparing for HSEQ, ISM, and ISPS audits that incorporate the revised enclosed space requirements.

Contact us to discuss how we can help your fleet stay ahead of the latest MSC recommendations and maintain a strong compliance posture across your operations.

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← Blogs/Cargo Losses
Marine Surveys

Understanding Marine Cargo Losses and Why They Matter

Every day, thousands of containers and bulk cargoes move through Singapore. When cargo is damaged or lost, the consequences go far beyond a single shipment — impacting the entire supply chain, triggering insurance claims, damaging commercial relationships, and potentially exposing operators to regulatory and legal liability.

The Scale of the Problem

Marine cargo losses represent a significant annual cost for the global shipping industry. The sources are varied: physical damage from heavy weather or improper securing, moisture ingress and condensation, contamination, theft, misdelivery, and the complex issue of cargo-handling incidents during loading and discharge operations.

Understanding the root causes of cargo losses — and having the right survey expertise to document them accurately — is essential for effective claims handling and long-term loss prevention.

Common Causes of Marine Cargo Loss

  • Improper packing and securing: Cargo that is not correctly packed, blocked, braced or secured for the stresses of ocean transit is the single largest cause of cargo damage claims worldwide.
  • Weather and heavy seas: Shifting cargo during storms, water ingress through hatch covers or container seals, and temperature fluctuations all contribute significantly to damage claims.
  • Cargo incompatibility and contamination: Particularly in bulk carriers, residue from previous cargoes can contaminate sensitive loads. Chemical incompatibility between adjacent cargoes poses safety as well as commercial risks.
  • Port handling operations: Rough handling during crane operations, improper slinging, and inadequate stowage planning at ports and terminals cause a substantial proportion of identifiable cargo damage.
  • Documentation failures: Errors or omissions in bills of lading, inadequate pre-shipment surveys, and failure to note exceptions accurately on loading can undermine an otherwise valid claim.

Key insight: In many cargo damage claims, the outcome turns not on what happened, but on the quality of the evidence available. An independent survey conducted at the right time makes the critical difference.

The Role of Independent Marine Surveys

Independent marine surveys serve multiple purposes in the cargo loss ecosystem. Pre-shipment and pre-loading surveys establish the baseline condition of cargo before risk transfers. Loading supervision surveys document exactly how cargo was stowed and secured, creating the evidentiary record that protects all parties. Discharge and damage surveys capture the extent and nature of loss at the point of outturn. Cause and origin investigations provide the expert analysis needed to determine liability and quantum.

How Singapore Marine Agency Protects Your Cargo Interests

SGMA provides the full range of cargo survey services needed across the entire cargo loss lifecycle — from pre-shipment surveys and loading supervision through damage assessment, cause investigation, and claims consultancy. Our surveyors combine technical expertise with meticulous documentation standards to produce reports that stand up to scrutiny in commercial negotiations and legal proceedings.

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← Blogs/Flag State Inspections
Regulatory Compliance

Flag State Inspections: Safeguarding Maritime Standards on Every Voyage

Flag state inspections are a critical piece of the global shipping puzzle. Every vessel operating internationally is registered under a flag state, and that state bears primary responsibility for ensuring the ship meets international standards for safety, environmental protection, and crew welfare. For shipowners and operators, understanding how flag state oversight works — and how to prepare for inspections — is essential for smooth, compliant operations.

The Flag State's Role in Maritime Safety

Under international maritime law, flag states are responsible for implementing and enforcing the requirements of IMO conventions — SOLAS, MARPOL, the ISM Code, STCW, and MLC 2006 — on vessels flying their flag. This responsibility is exercised through a system of surveys, certificate issuance, and periodic audits, often delegated to recognised organisations (ROs) such as classification societies.

Types of Flag State Inspections and Surveys

  • Initial surveys — conducted before a vessel enters service to verify it meets all applicable requirements and justify initial certification.
  • Renewal surveys — periodic surveys (typically every five years) to renew statutory certificates including the Safety Management Certificate, ISSC, and loadline certificates.
  • Annual and intermediate surveys — ensuring ongoing compliance between renewal surveys, focusing on safety equipment, structural integrity, and SMS implementation.
  • Unannounced flag state audits — targeting ISM Code compliance through the IMO's III Code framework, assessing whether the company's SMS is genuinely implemented at ship and shore levels.

Practical tip: The most common causes of adverse flag state inspection findings are not equipment failures — they are SMS documentation deficiencies, out-of-date certificates, and crew unfamiliarity with emergency procedures. These are entirely preventable with proper preparation.

Port State Control and Its Relationship with Flag State

While flag state oversight is primary, port state control (PSC) inspections provide a secondary layer of enforcement when vessels call at foreign ports. A vessel with persistent PSC deficiencies will attract increased scrutiny from both PSC officers and its flag administration. SGMA's compliance team helps operators understand the relationship between these inspection regimes and prepare effectively for both.

How Singapore Marine Agency Supports Your Inspection Readiness

Our team provides pre-inspection gap assessments against current flag state requirements, SMS review and documentation updates to address common deficiency areas, crew familiarisation support for emergency procedures and documentation requirements, and post-inspection deficiency rectification planning and follow-up. Contact SGMA to discuss how we can help your vessels maintain a strong compliance posture and avoid the commercial and reputational costs of adverse inspection outcomes.

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← Blogs/ISM Code
Regulatory Compliance

Mastering ISM Code Compliance: How Singapore Marine Agency Elevates Your Safety Management System

The ISM Code stands as the cornerstone of maritime safety worldwide. Implementing a comprehensive Safety Management System (SMS) is not just a regulatory requirement — it is a vital investment in operational excellence, crew welfare, and the long-term commercial health of your maritime operations.

What the ISM Code Actually Requires

The International Safety Management Code requires every company operating ships to establish, implement, and maintain a Safety Management System that includes:

  • A safety and environmental protection policy
  • Instructions and procedures to ensure safe operation of ships and protection of the environment
  • Defined levels of authority and lines of communication between shore and sea personnel
  • Procedures for reporting accidents and non-conformities
  • Procedures for emergency preparedness and response
  • Procedures for internal audits and management reviews

Common misconception: Many operators believe ISM compliance means having the documentation in place. The Code requires that the SMS is genuinely implemented — that crew actually follow the procedures, not just that procedures exist on paper.

Where Most Companies Fall Short

ISM audits consistently reveal the same categories of non-conformity. Outdated procedures that do not reflect current regulatory requirements or operational realities are the single most common finding. Crew unfamiliarity with the SMS — particularly with emergency procedures and muster stations — remains a persistent issue even on well-managed vessels. Inadequate near-miss reporting cultures mean that early warning signals of systemic problems are missed.

Continuous Improvement: The Heart of ISM

The ISM Code is explicitly designed around a continuous improvement cycle — not a static compliance exercise. Regular internal audits, honest non-conformity reporting, systematic root cause analysis, and genuine management review create the learning loop that drives real safety improvement over time.

How Singapore Marine Agency Elevates Your SMS

SGMA's compliance team provides ISM gap assessments measuring your current SMS against the Code's requirements and the latest industry best practice. Our auditors deliver internal ISM audits to the standard expected by classification societies and flag states, complete with detailed finding reports and corrective action plans. We support companies through third-party audits, providing preparation guidance and expert liaison with auditing bodies. Our team also offers SMS documentation review and updating services, ensuring your procedures remain current, proportionate, and genuinely implementable.

Contact Singapore Marine Agency to discuss how we can help you build an SMS that goes beyond compliance to become a genuine operational asset for your company and your fleet.

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